BRINGING BUSINESS TOGETHER

In our many years spent bringing people and business together, we’ve had the privilege of working with some incredible clients who have consistently pushed us to get better at what we do. We’re really proud of what we’ve helped businesses to achieve – and the huge impacts we can have upon the lives of millions of people across the UK when we work together.

Our approach is a simple one – we put people first. Whatever our clients’ goals, we approach them from the perspective of increasing their employee wellbeing & performance.

AXA Swiftcover

ENGAGING CUSTOMERS AND INCREASING RENEWALS WITH FUEL GIFT CARDS

WHAT'S THE PROBLEM?

AXA Swiftcover wanted to increase renewals from existing customers by offering an incentive to people to renew their policy. We helped them to reward their loyal customers with a £30 fuel gift card.

Swiftcover-Banner

WHAT WE DID

When a customer renewed their policy, AXA Swiftcover sent the policyholder an email with a promotional URN (unique number). The customer was then directed to a branded website where they were able to enter their personal details to claim their £30 fuel gift card – a pre-loaded debit card that could be used at any petrol station. Once the claim had been validated, the gift card was posted to the customer along with a full set of redemption instructions.

We also handled:

  • All customer service relating to the promotion
  • The keeping of full and accurate records for the promotion
  • A weekly redemption report to our client

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