Account Executive

THE JOB

As Account Executive, you’ll be primarily supporting the Account Managers in the day to day running of a range of incentive and recognition and employee benefit accounts.

You will be responsible for:

• Providing the highest possible level of service and delivery to our clients across a range of Incentive, Recognition, Employee Benefits and Spree prepaid card accounts
• Take ownership of core functions by organising daily tasks to ensure the smooth operational running of each account, within agreed SLAs and budgets
• Be proactive in the continuous improvement of all processes and procedures
• Work alongside the Client Programme Team and Commercial Account Management team to ensure the accounts achieve the highest level of gross profit
  
  

You will need to be able to:

• Identify new opportunities for existing clients and make recommendations
• Analyse and review your reporting and highlight any patterns or concerns
• Ensure that detailed work instructions are produced and updated, complying with relevant operating standards
• Liaise with internal departments and external suppliers to achieve the best possible solutions
• Ensure client invoices are raised promptly, accurately and consistent with client requirements and as agreed within the invoicing schedule
• Update websites
• Copywriting and proof reading
• Attend client meetings and produce contact reports as required
• Support the Account Team with participant queries; covering inboxes, hotlines, voicemails and any ad hoc tasks as required
• Build a relationship with your clients
• Trouble shoot and problem solve

THE PERSON

Above all, we’re looking for someone who lives and breathes our dynamic and agile culture, so you’ll fit right in with how we do things:

• Good working knowledge of our systems and Microsoft Office
• Knowledge of I&R and theories of motivation
• Proactive
• Good problem-solving skills
• Confident to highlight issues and suggest ways of improvement
• Good attention to detail, particularly with grammar, spelling and tone of voice
• Organised and methodical
• Ability to work independently
• Team player with a positive attitude
• Ability to communicate well at all levels
• Keen to learn

We’d also like to see:

• Strong MS Office skills
• Good phone and email manner
• Awareness of the Employee Benefits and Incentive & Recognition products

THE TEAM

As part of the Client Programme Delivery Team you’ll be working in a team delivering a range of Reward & Recognition, Employee Benefits, Incentive and Spree programmes for a number of high-profile accounts. The team is exciting, challenging and full of experienced professionals who are looking to grow, always nurture talent, and offer their wide range of skills and knowledge to support you.

WHAT WE DO

Here at Sodexo, we’re all about people, inside and out. It’s what we do. From growing employee cultures and inspiring success in workplaces, to driving consumer engagement with brands, we specialise in helping businesses transform behaviours, engagement and performance in people.

WHO WE ARE

As engagement experts, inspiring and rewarding success and encouraging a happy workforce is a big part of our culture. Our people are a big deal to us, so making sure everyone has a safe and fun working environment and the right opportunities to develop, is top of our priority list.

From the moment you join us, we do our best to inspire and encourage creativity and collaboration. Have you excelled at your work or gone above and beyond? You’ll get recognised not only from our management teams but from your colleagues and peers. We shout about our brightest and best (and reward them too)

You’ll have access to our very own benefits hub giving you discounts on high street shopping, supermarket shops, gym memberships, tax free cycle2work schemes, reduced price cinema tickets, additional holiday purchase and so, so much more!

WHAT ARE YOU WAITING FOR?

If this sounds like you, we want to hear from you! Simply send us your CV with a cover letter by Friday 26th February 2021 if you’re interested in applying for the role and joining our team.

COVID-19 CONSIDERATIONS:

Whilst we continue to assess all COVID considerations around our return to the office there will be a temporary requirement to work from home. All applicants however should apply on the assumption that they are able to attend our Milton Keynes office five days a week

For more details, please contact

Careers.engage@sodexo.com