Product

When will the full change to Pluxee branding come into full effect?

We plan to transition fully to our new brand from October – December 2023. 

I still have further questions – what should I do?

Please reach out to your usual Pluxee contact directly with any other questions.  

Will the rebranding impact existing products and services offered via our partnership?

The new branding has no impact on existing products and services, and our partnerships remains unchanged. 

Will contracts have to be updated?

The new branding has no impact on existing contracts, the pricing will remain as per your agreed contractual terms. 

Does this impact my current contract or commercial arrangements?

The new branding has no impact on existing contracts or commercial arrangements.  

Is Pluxee separating from Sodexo? Will this impact agreed services and or commercials?

Pluxee continues to be a part of Sodexo group. There will be no change in commercial conditions or services. 

Will the rebranding disrupt our current business?

There will be no change to current business, our relationship or our partnership – you can expect the same level of quality & high service standards.  

How will you ensure business continuity?

While this is a change in our brand name, the same set of people who are working with you will continue to provide the highest level of service to you. It is business as usual.

When will the full change to Pluxee branding come into full effect?

We plan to transition  to our new brand from October 2023. 

Will Sodexo Engage change company name?

Yes, we have now officially changed company name to Pluxee UK LTD. There will be no change to our registered company number, this will remain the same.   

Will bank account details be changing?

Now we have completed the name change to Pluxee UK LTD with Companies House and the name and address of our new office has been updated, our bank account name will change. All other details of our bank account remain the same. We anticipate this change will happen early to mid October 2023.

Will invoices and remittance advice be changing?

Yes, all invoices and remittance advice will be updated to the Pluxee UK LTD. We anticipate this change will happen in early to mid October 2023. We have emailed a copy of the Companies House certificate to our designated contacts to enable you to action changes on your finance systems. And attached a copy here

I still have further questions – what should I do?

Please reach out to your usual partnership manager directly with any other questions.  

Will the rebranding impact the price of products and services?

The new branding has no impact on the price of our products and services, the pricing will remain as per your agreed contractual terms.

Is the product offering changing?

No – the product offering is not changing. We are committed to improving our products and services in the future as we invest in newer technologies to meet the demands of our clients and consumers, along with our 36 million consumers across 31 countries, everyday.

Is Pluxee separating from Sodexo?

Pluxee continues to be a part of Sodexo group. 

Will Sodexo Engage change trading name?

Yes, we have now officially changed trading name to Pluxee UK LTD. There will be no change to our registered company number, this will remain the same. 

Will bank account details be changing?

Now we have completed the name change to Pluxee UK LTD with Companies House the name and address of our new office has been updated, our bank account name will change. All other details of our bank account remain the same. We anticipate this change will happen in mid October 2023. 

Will Direct Debits be affected?

If you have a current direct debit set up with us we will write to you directly to advise of the change of name to Pluxee UK LTD that your direct debit will be collected by. A new direct debit instruction does not have to be completed as details of the change will have been supplied to your bank, who may also notify you, independently. Additionally, you may also see a comment on your bank statement advising you of the final payment under the old name details and the first payment under the new name/details. 

Will contracts have to be updated?

The new branding has no impact on existing contracts.